ISP List

March 30, 2020

Several local internet providers (ISP) are participating in the FCC’s Keep Americans Connected Pledge by creating special offers for customers who need immediate and temporary access to the internet. Here is a list of links to local and regional ISPs and what each one is doing currently. Please feel share this with anyone else who might need internet service.

Central Nebraska ISPs:

NCTC (Nebraska Central Telephone Company)

  • Waiving the $185 set up and installation fee.
  • Not requiring our normal one-year contract.
  • Extending its March promotion through April 30. Sign up and get one-month free Internet service.
  • Families may call NCTC at 888-873-6282 to sign up.

Great Plains Communications - For those individuals that are not current customers, we will install new Internet services at no charge for 60 days. Speed upgrades will be offered to current customers at no charge for a 60-day time period when there is a need for more bandwidth to accomplish business tasks, allow people to work remotely and to enable distance learning capabilities over multiple devices. Finally, Great Plains will work with customers to waive late fees and will not terminate service to any customer because they cannot pay their bills due to disruptions caused by the coronavirus pandemic.

Hamilton Communications - Offering free installation and the initial month of internet service free for students who are using online learning resources as a result of a school closure.

USA Communications - Free Fiber Internet for 60 Days for Student Households. See website for restrictions.

ISPs outside of central Nebraska:

AT&T ­– Offering open hotspots, unlimited data to existing customers and $10/month plans to low income families.

Allo Communications – Offering 60 days of free internet to new customers.

CenturyLink – For 60 days starting March 13, CenturyLink will waive late fees and not terminate service to residential or small businesses facing financial difficulties associate to COVID-19. 

Charter-Spectrum Communications – For 60 days starting March 16, Charter is offering free Spectrum broadband at any service level up to 100Mbps and WiFi access to households that include K-12 and college students, as well as teachers, who do not already have a Spectrum broadband subscription. Those looking to enroll should call 1-844-488-8395. They will also not terminate service for residential or small business customers who face difficult economic circumstances related to the COVID-19 pandemic.

Comcast – Offers free Wi-Fi for two months to low income families plus all Xfinity hotspots are free to the public during this time.

Cox Communications – Opening 500+ Cox outdoor wi-fi hotspots across Greater Omaha and eliminating data usage overages for a 60-day period starting March 16 to meet the higher bandwidth demands.

Northeast Nebraska Telephone Company - Will not disconnect services due to late payments and are providing free WiFi hot spots for public use throughout Northeast Nebraska.

Sprint – Is following the FCC pledge, will provide unlimited data to existing customers and is allowing all mobile hotspot-capable handsets to enable hotspots for 60 days at no extra charge.

T-Mobile – Is following the FCC pledge, plus offering unlimited data to existing customers, and, coming soon, will allow all handsets to enable hotspots for 60 days at no extra charge.

Verizon - Until May 13, will not terminate service and will waive any late fees to any residential or small business customers because of their economic circumstances related to the COVID-19 pandemic. Verizon has also donated $5 million to support Share Our Strength’s No Kid Hungry campaign and its overall work to help feed school children from low-income families.

Windstream - Through May 12, Windstream will not suspend service to residential and small business customers because of the inability to pay their bills specifically due to disruptions caused by the coronavirus pandemic.  Also, during this time, Windstream will waive any late fees because of customers’ economic circumstances specifically related to the coronavirus pandemic.

Companies not offering discounts/services to students but following the FCC pledge:

Eagle Communications

Frontier Communications

Viaero Wireless Internet service

Viasat Satellite Internet