Multi-Factor Authentication (MFA)

Your security is our top priority. CCC is expanding a multi-factor authentication service to help prevent identity theft and malicious cyber activity on CCC’s network to students.

Multi-factor authentication (MFA) means that your accounts and important information are locked behind something you know, such as a password, and something you have, such as your phone. With MFA, you enter a password when signing into CCC’s websites, which then prompts a response to your mobile or other devices.

Central Community College has implemented MFA to help secure your information and can be defined as the following:

  • Something you know – your ID and password
  • Something you have – your phone (mobile, office or home)

You will be required to complete the additional security features to access Central Community College services on any device. This is an additional security challenge to prove your identity and keep your data safe. This can be in the form of a phone call, text message, push notification, smartphone app or safe ID token key.

Registration Tips

  • Register your Android or iPhone via the Microsoft Authenticator app for the most flexible notification options, including push notifications, text messages, phone calls or to generate one-time passcodes.
  • Register the phone number that you normally have with you at work, when travelling or at home. This will be your primary phone that will receive authentication notifications.
  • You will need your phone and computer to register.
  • It is a good idea to register another phone in case your primary phone is unavailable.

You should set one or more of these methods up now in case you do not have access to your primary method.

Please find additional information below to go along with the items stated above.

Registration

To register for your MFA, click here.

You will be asked to set up an additional authentication method, which can be done by:

  • Phone call
  • PUSH MFA AUTHENTICATION SETUP (RECOMMENDED)
    • The most direct is the Push MFA Authentication setup, which does require a smartphone. This method involves installing the Microsoft Authenticator app on your smartphone. After finishing setup, MFA is prompted through notifications or directly through the app. This is the ONLY approved Authenticator app you will use. It is available from both the Google Play store and Apple App Store. This allows you to approve the log in with a simple tap and face ID or biometrics of your device.

Google Play Store

Google Play Store - MFA App

Apple App Store

If you choose the authenticator method, you will have to provide an additional phone number in case you lose access to the app. Until you do, you will not be able to hit the save button.

  • PASSWORD + SMS
    • Password + SMS is the least secure method for MFA and should only be used if you do not choose to install the application on your mobile device. This method will require a code sent by text message to be entered after logging in with your username and password. Please ensure your mobile phone information is up to date before enrolling in this method
  • Security Token Fob
    • The security token fob is a physical device pre-programmed with a randomly changing ID used in the verification process. The ID changes every 60 seconds. Use this method if you do not have a Smartphone or a cell phone. The college can provide this device to you by calling the Service Center and creating a ServiceNow ticket.

If you need additional assistance, please take a look at the following resources:

YouTube Microsoft (video) Microsoft Docs


Personal Device, Tablet or Smartphone

Newly adding your account to Personal Devices:

  • Students adding E-mail to their personal mobile devices after MFA has been turned on will have to choose Office365 as account type and then sign in and register/provide the MFA prompt.

Already Receiving Your College Email on Your Personal Devices (Android and iOS)?

  • Students using the Outlook App on their mobile (Android) devices will have to sign-in again when requested by the Outlook app via a pop-up and complete the MFA prompt.

  • Students using the Native Email app that is preloaded on Android devices will get a prompt to update the security settings and should click activate this will go through MFA signup/registration or the prompt to provide MFA verification to sign in.

  • Students using the Outlook App on their mobile (Apple) devices will have to sign-in again when requested by the Outlook app via a pop-up and complete the MFA prompt.

  • Students using the Native Email app that is preloaded on Apple devices will get a prompt to update the security settings and should click “Sign-In” this will go through MFA signup/registration or the prompt to provide MFA verification to sign in.

Please call the IT service desk if you need additional assistance at 308-398-7999.