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Follett Access Opt-Out Portal Student Experience

Compatible Operating Systems and Browsers
  • iOS 10 & Above
üAndroid 6.0.1 & above
üWindows 7 & above using
•Internet Explorer 10 & Above
•Chrome
•Safari

 

iOS 10 and above, Android 6.0.1 and above, Windows 7 and above using Internet Explorer 10 and above, Chrome, or Safari.

How do I activate my new account?

Accessing Through a Link in SIS, LMS, or Other Channel

  1. Notification is received of your ability to Opt-Out through SIS, LMS, or other channel
  2. Select link (https://includedcp.follett.com) on the SIS, LMS, or other channel 
  3. Once you land on Follett ACCESS Customer Portal, create an account by selecting Create an Account
  4. Enter in your institution email address and select Submit
  5. If the email entered is accepted and enrolled in a Follett ACCESS course, check your CCC email for an Account Activation email – Subject: Welcome Central Community College’s Customer Portal. If the email you entered is NOT enrolled in a Follett ACCESS course, you will receive the message the email address entered is not active or thee is not an Opt-Out option available at this time. Try again or confirm your enrollment in a Follett ACCESS course. Please check to ensure your email address was entered correctly and/or confirm with CCC that you are enrolled in a Follett ACCESS course with Opt-Out
  6. Select the Activate Your Account link
  7. Follett ACCESS Customer Portal is launched
  8. Enter New Password
  9. Enter Confirm Password
  10. Select Save
  11. Follett ACCESS Opt-Out portal opens

Accessing Through the Automated Welcome Email

  1. An automated email is received with the subject: Welcome to Central Community College's Customer Portal.
  2. Select the Activate your account link
  3. Follett ACCESS Customer Portal is launched
  4. Enter New Password
  5. Enter Confirm Password
  6. Select Save
  7. Follett ACCESS Opt-Out portal opens
I have an account from this term, what now?

Accessing via a Link in SIS, LMS, or Other Channel

  1. Select link (https://includedcp.follett.com) in the SIS, LMS, or other channel
  2. Follett ACCESS Customer Portal is launched
  3. Enter CCC email address
  4. Enter Password
  5. Select Log In 
  6. Follett ACCESS Opt-Out portal opens

Accessing via the Automated Welcome Email

  1. Search your CCC email for the Welcome to Central Community College’s Customer Portal
  2. Select the Want to Log in After you link
  3. Follett ACCESS Customer Portal is launched
  4. Enter CCC Email
  5. Enter Password
  6. Select Log In 
  7. Follett ACCESS Opt-Out portal opens
I have an account from a previous term, what now?

Accessing via Link in SIS, LMS, or Other Channel

  1. Select link (https://includedcp.follett.com) on the SIS, LMS, or other channel
  2. Follett ACCESS Customer Portal is launched
  3. Enter CCC Email
  4. Enter Password
  5. Select Log In
  6. Follett ACCESS Opt-Out portal opens

Accessing Through the Automated Welcome Back Email

  1. An automated email is received with subject: Welcome back to Central Community College’s Customer Portal.
    PRO TIP: Check your Spam and Junk Folders if you don't see it. 
  2. Select the Log In link
  3. Follett ACCESS Customer Portal is launched
  4. Enter New Password
  5. Enter Confirm Password
  6. Select Save
  7. Follett ACCESS Opt-Out portal opens
How do I Opt-Out of a section?
  1. Log in to the Follett ACCESS Customer Portal
    PRO TIP: If you see No Sections then there are currently no sections eligible for opt-out
  2. Find the section you want to opt-out of and select Opt-Out
  3. If presented with "Once you select I Agree, you will no longer have access to your course material(s) for N/A and you will not be able to opt back in to the program," select I Agree to Opt-Out of that section. END OF PROCESS
    PRO TIP: Once you opt-out of a section, you cannot opt back in
  4. If presented with "Your campus bookstore has fulfilled the course material(s) listed below. To Opt-Out, please contact your campus bookstore at 0256mgr@Follett.com by XX/XX/XXXX." Once you Opt-Out, you will no longer have access to your course material(s) and you will not be able to opt back in to the program., select Copy Info
  5. Navigate to your email and past the copied info and send to the email address listed
  6. If you have possession of the listed course materials, bring them and the copied information to your campus store
  7. Ask for assistance from a campus store associate
Oops – I Forgot my Password
  1. Navigate to the Opt-Out portal via SIS, LMS, URL (https://includedcp.follett.com), Other Channel or Email
  2. Select Forgot Password?
  3. Enter CCC Email
  4. Select Submit
    PRO TIP: if you see the message The email address entered is not active or there is not an opt-out option available at this time. Try again or confirm your enrollment in a Follett ACCESS course. Please check to ensure your email address was entered correctly and/or confirm with CCC that you are enrolled in a Follett ACCESS course with Opt-Out.
  5. Email confirmation sent on Follett ACCESS Customer Portal to your CCC email
  6. Navigate to the email with subject: Reset your password for Central Community College's Customer Portal that was sent to institution email entered
  7. Select the link in Resetting your password is simple
  8. Link opens Set Password screen
  9. Enter New Password
  10. Enter Confirm Password
  11. Select Submit
  12. Follett ACCESS Customer Portal opens