Leadership Development

Central Community College provides businesses and organizations with career, professional and personal growth learning opportunities that are open to the public or customized to meet the specific needs of an organization.

Leadership workshops include:

Coaching Essentials

The prospect of being a coach in addition to all your other responsibilities can be overwhelming. The reality is if you’re in a leadership position and people are looking to you for direction, you already are a coach. Coaching is the process of letting people know what they do matters to you. Coaching is about inspiring, encouraging and challenging.

During this two-hour workshiop, we will explore:

  • Our possible role in performance issues before addressing it. Specifically, could the issue stem from communication, conditions and consequences? Has the person been given a fair chance to perform well?
  • The impact of the types of feedback we provide
  • How to be a practical coach and bring up difficult subjects and directly address behavior which does not meet performance standards.
Communication Skills

Develop methods to enhance one-on-one discussions. Identify communication barriers, improve listening skills and implement tools for clear, concise communication.

Conflict Resolution

Learn how to recognize the choices available in managing conflict and to provide constructive feedback that gets positive results.

Could It Be Me? – Seven Behaviors to Avoid to Realize Supervisory Success

As a supervisor or manager, you’ve probably asked yourself “Why won’t this person … ?” or “When will my team … ?” If these types of questions are reoccurring, have you asked yourself “Could it be me?” Before addressing performance issues, we need to be willing to look in the mirror and honestly evaluate our behavior. We could be contributing to the performance issue and not realize it.

In this one-day workshop, we will:

  • Identify seven behaviors to stop doing
  • Outline key steps for delegating
  • Discover what motivates individual behavior
  • Explore the elements of a hard-to-leave workplace
Emergenetics: Meeting of the Minds

Emergenetics© is the merging of two ideas – our behavior emerging from our life experiences and our genetic traits. It provides a clear way to understand this intersection of nature and nurture through the Emergenetics Profile, built on four Thinking Attributes and three Behavioral Attributes that every person exhibits. The profile is designed from a psychometric foundation to give each of us an in-depth knowledge of our unique makeup and provides an understanding of the person we are.

Meeting of the Minds can be offered as a half-day or full-day workshop. It's been developed to reveal your thinking and behavioral preferences through experiential learning in order to realize greater individual and team potential. Through workshop, you will learn how to:

  • Understand yourself and others
  • Communicate more effectively
  • Understand others’ perception of you
  • Make better decisions
  • Value your gifts
  • And more ...

The Meeting of the Minds workshop can be customized to emphasize specific themes relevant to your needs, such as communication, personal development, team building and communication.

Emergenetics: Power of WE Training

Emergenetics© is the merging of two ideas – our behavior emerging from our life experiences and our genetic traits. It provides a clear way to understand this intersection of nature and nurture through the Emergenetics Profile, built on four Thinking Attributes and three Behavioral Attributes that every person exhibits. The profile is designed from a psychometric foundation to give each of us an in-depth knowledge of our unique makeup and provides an understanding of the person we are.

The Power of WE workshops can run up to four hours and are customizable to any organization. They address common challenges faced by teams and drive performance by helping individuals and teams leverage their strengths to improve essential business functions. The workshops are delivered through engaging and hands-on activities that aid learning and knowledge retention. The result? Happier and more productive teams – and organizations that get things done.

Workshop topics include:

  • Accelerating Team Performance
  • Crafting Team Norms
  • Respecting Differences
  • Building Trust
  • Fostering Innovation
  • Managing Change
Foundations of Leadership

Leadership is not defined by your title. It’s defined by your actions. The way you lead tells a story about your values and creates an example for others to follow. The four-hour Foundations of Leadership workshop can give you tools to increase your leadership potential

Topics of discussion:

  • Discover the true definition of leadership, self-reflect upon your traits, and answer the question; “Would I Follow Me?”
  • Key Leadership Principles will be described that move us further into our leading roles
  • Explore the tools great leaders use to create success in their teams including navigating the Cycle of Accountability
Leadership and Trust

Learn five key principles to become a more effective leader and create a positive work environment. Challenge yourself to answer the question, Would I follow me? Learn the value and importance of trust in leadership.

Leadership Development Series

This highly interactive leadership program meets once a week for seven weeks. It has numerous developmental activities conducted in a supportive, fun and positive learning environment. It will enhance the skill level of current and prospective supervisors. Outcomes include the increased confidence of employees who will create a positive work environment, more effective teams and results that impact the bottom line.

Lunch and Learns

These one-and-a-half-hour presentations cover such topics as:

  • Accountability That Works
  • Assertive Communication
  • Conquering Communication
  • Discover Diversity
  • Email Etiquette
  • Generational Differences
  • Keeping the Good Ones
  • Leadership and Trust
  • The Unified Team
  • Time Management
Managing Change

Explore the change process, understand how people in organizations respond to change and learn how to lead change. Learn to value resisters and how to positively promote the change process.

Peer Today, Boss Tomorrow

Making the transition from peer to boss is never easy. Relationships with co-workers change dramatically, and new supervisors frequently struggle to balance old relationships with new responsibilities. In this one-day workshop, you will learn to:

  • Identify and accept your leadership role and all that comes with it
  • Set clear boundaries for all to follow
  • Communicate more effectively with everyone you lead
  • Develop an action plan to get the results wanted and needed from your supervisory role

After this class, you will reduce any fears or frustrations you may have, increase your personal effectiveness, gain greater respect from those reporting to you, improve your professional reputation and enhance your overall career.

Real Colors

Real Colors© is a fun, interactive discussion that will provide the skills needed to understand human behavior, uncover what motivates others and improve your communication with different personality types.

Reviving Customer Service

Customer service is intangible. We can’t poke, prod, weigh or otherwise physically inspect customer service. Customer service deals with the human side of an organization. It is measured by the human emotions, behaviors, understandings, feelings and perceptions of the customer. This session will focus on how to refresh the lens you see customer service through and revive your commitment to excellence.

This four-hour workshop will:

  • Establish how to demonstrate value of the service transaction
  • Identify Moments of Truth for the customer
  • Enhance communication skills by discussing proper word choice
  • Discover techniques for dealing with difficult customers
Say It with Backbone, Not Bite: Communicating with Assertiveness and Control

Developing assertiveness is more than just learning to talk differently. Being assertive requires thinking assertively, feeling confident and behaving positively.

During this four-hour workshop, you will learn how to develop each of these aspects of assertiveness. Guidelines for word choices and behaviors and numerous exercises will help you change how you interact with others. You will discover how to use assertive communication in a variety of managerial situations to solve problems, make decisions, overcome conflict, negotiate agreements, build strong teams and more.

Discussion topics:

  • Assess what type of boss you are by using the SELF Profile
  • Explore the four assertive styles
  • Identify the tools for a successful confrontation
  • Discover strategies to stay in control during emotionally charged situations
Situational Leadership II

In Ken Blanchard’s Situational Leadership II© model, participants will identify the appropriate leadership style to use for task-specific situations. This in-depth module includes leadership behavior analysis, application and development exercises.

Team Building

Learn how to develop a productive, positive and unified team. Understand team progression through the stages of team development. Utilize tools to find consensus, lead effective meetings and build stronger teams.