The prospect of being a coach in addition to all your other responsibilities can be overwhelming. The reality is if you’re in a leadership position and people are looking to you for direction, you already are a coach. Coaching is the process of letting people know what they do matters to you. Coaching is about inspiring, encouraging and challenging.
- Our possible role in performance issues before addressing it. Specifically, could the issue stem from communication, conditions and consequences? Has the person been given a fair chance to perform well?
- The impact of the types of feedback we provide.
- How to be a Practical Coach – when you see it, say it; how to bring up difficult subjects; and how to directly address behavior which does not meet performance standards.
Due to COVID-19 concerns, CCC will observe local health-directed measures at all campuses and centers.
The registration fee includes interactive instruction, printed materials and break. Courses with low enrollment may be cancelled. Registration deadline is July 16.