Communication is not just about how we talk and listen. It’s about being a trusted team member. This session focuses on developing communication skills that allow you to connect, understand and collaborate more successfully with all types of people.
- identify the importance of communication in relation to one's success
- explore the three parts of a message and the impact of each
- overcome barriers to communicating effectively
- discuss ways to build relationships using one-on-one communication skills
- assess personal listening skills
- define active listening and master techniques to be a better listener.
Registration fee includes interactive classroom instruction and printed materials.