The prospect of being a coach in addition to all your other responsibilities can be overwhelming. The reality is if you’re in a leadership position and people are looking to you for direction, you already are a coach. Coaching is the process of letting people know what they do matters to you. Coaching is about inspiring, encouraging and challenging.
We will explore:
- Our possible role in performance issues before addressing it. Specifically, could the issue stem from communication, conditions and consequences? Has the person been given a fair chance to perform well?
- The impact of the types of feedback we provide.
- How to be a Practical Coach – when you see it - say it, how to bring up difficult subjects and how to directly address behavior which does not meet performance standards.
Seating is limited so early enrollment is encouraged. Registration includes interactive classroom instruction, printed materials and break.