Leadership Development

Leading & Motivating 7-Week Series schedulefor web page

New 2014 dates!

June 25 to August 6 in Hastings

August 14 to September 25 in Grand Island

October 8 to November 19 in Grand Island

This highly interactive leadership program has numerous developmental activities conducted in a supportive, fun and positive learning environment.  It will enhance the skill level of current and prospective supervisors.  Outcomes include the increased confidence of employees who will create a positive work environment, more effective teams and results that impact the bottom line!

  • Leadership and Trust
  • Team Building
  • Communication Skills
  • Colors Matrixx
  • Conflict Resolution
  • Situational Leadership
  • Managing Change

The Assertive and Controlled Manager

September 23 in Grand Island

Developing assertiveness is more than just learning to talk differently. Being assertive requires thinking assertively, feeling confident and behaving positively.

During this workshop, you will learn how to develop each of these aspects of assertiveness. Guidelines for word choices and behaviors and numerous exercises will help you change how you interact with others. You will discover how to use assertive communication in a variety of managerial situations to solve problems, make decisions, overcome conflict, negotiate agreements, build strong teams and more.

Conquering Communication

July 31 in Grand Island

November 13 in Hastings

Communication is not just how we talk and listen. It's about being a trusted team member.  This session focuses on developing communication skills that allow you to connect, understand and collaborate more successfully with all types of people.

Participants will: 

  • identify the importance of communication in relation to one's success
  • explore the three parts of a message and the impact of each
  • overcome barriers to communicating effectively
  • discuss ways to build relationships using one-on-one communication skills
  • assess personal listening skills
  • define active listening and master techniques to be a better listener.

Customer Service; Beyond Expectations

August 7 in Kearney

September 23 in Grand Island

Customer service is intangible. We can’t poke, prod, weigh or otherwise physically inspect customer service. Customer service deals with the human side of an organization. It is measured by the human emotions, behaviors, understandings, feelings and perceptions of the customer. This session will focus on how to anticipate, meet and then exceed your customer’s expectations.

Our discussion will:

  • Assess the impact of customer service
  • Establish four reasons customer service is essential
  • Uncover the importance of personal accountability
  • Enhance communication skills
  • Identify techniques for dealing with difficult customers

Peer Today Boss Tomorrow

July 24 In Lexington

August 26 in Grand Island

Making the leap from peer to boss is never easy.  Relationships with coworkers change dramatically, and new supervisors frequently struggle to balance old relationships with new responsibilities. In this one-day workshop you’ll learn to:

  • Identify and accept your leadership role and all that comes with it.
  • Set clear boundaries for all to follow.
  • Communicate more effectively with everyone you lead.
  • Develop an action plan to get the results wanted and needed from your supervisory role.

After this class, you will reduce any fears or frustrations you may have, increase your personal effectiveness, gain greater respect from those reporting to you, improve your professional reputation and enhance your overall career.

Team Building

Working in teams has long been considered one of the most effetive ways to boost productivity in the workplace.  Research shows that 50% of team building success comes from the team and 50% from the leader.  This session will give participants the tools to build a sucessful team from the ground up! 

Working with the Real Colors® of your Workplace.   Are Your Colors Working Together?

September 10 in Hastings

November 18 in Grand Island

At one time or another, everyone has reached a point where they can only shake their head and wonder, "Why do people do the things they do?" The answer may surprise you!   The fact is, everyone has a distinct temperament spectrum comprised of four colors: Blue, Gold, Orange and Green. Learn to identify a person's Real Colors® and you'll gain insight into the things that are most important to them, discover the secret of what motivates them, and much more. Real Colors® is easy to use at work, at home, anywhere you meet people! Learn How to Put Real Colors® to Work For You.

Workshop Participants will:

  • Discover their personal strengths.
  • Learn to recognize the strengths of others.
  • Learn how to build instant rapport with people.
  • Learn the most effective methods of speaking to different people.
  • Learn to hear what people are really saying.
  • Discover the different ways individuals process information.
  • Learn to appreciate and value the viewpoints of others.
  • Learn how to apply Real Colors® principles in all areas of their lives.
Workplace Accountability
Personal accountability is a choice each one of us makes.  It only takes one person to begin the elimination of the blame game.  This session will provide ways for you to maintain a high level of consciousness, focus and purpose.  You will also be empowered to boost the accountability among others in your workforce and community.  True leaders recognize the desperate need to be accountable and serve as outstanding role models themselves. 
 
Other leadership topics: 
Simple Respect: Demonstrating Sensitivity in the Workplace
Business Professionalism
First Rate Assistant
Personal Accountability
DiversityTraining
Time Management

 

 
 
For more information on any of these training sessions, please contact:

Elizabeth Smith
Leadership Development Trainer/Coordinator
Grand Island Campus
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
308-398-7558

 

 

For additional information contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Connecting People, Communities & Opportunties!

Leadership Development - Environmental Health and Safety
Computer Technology - Welding Technology - Industrial Technology - Quality

 

Written by Sue Mahlin   
Last Updated on Wednesday, 03 September 2014 16:16